Terms & Conditions

Errors and Omissions

Whilst every effort has been made to ensure that services, product and prices are accurate and clearly detailed, Urban Icon accept no liability for any errors or omissions.

Shipping And Handling

All goods delivered by courier will be will need to be signed for upon delivery. Orders taken before the relevant cut-off time will be depatched the same day, subject to credit card approval and availability.

Items out of stock

Where stock is unavailable, the customer will be informed by email with the opportunity to accept an immediate refund, wait for new stock or accept a substitute product. It is not our policy to substitute items without the customer's explicit consent.

Guarantee / Returns

If for any reason you are not entirely satisfied with any item purchased then it may be returned within seven days of receipt provided it is in its original packing and unused. After this seven day cooling off period any returns will be at our discretion. Should any item be faulty, contact Urban Icon to arrange a return and we will dispatch a replacement. Your statutory rights are unaffected

Always obtain a receipt as proof of posting. Our aim is to provide the customer with an fair, efficient and legal service.